7 Great Customer Service Traits to Cultivate Which are the best traits that estate agents have to cultivate to offer superior customer service to their clients? Below our ideas: Empathy – The ability to relate to how someone is feeling and to understand what they are going through is a customer service skill that
lettings negotiator

5 Tips to Close More Deals in 2015
5 Tips to Close More Deals in 2015 We spoke to two RE/MAX Chairman’s Club members*, asking their top business-building tips for 2015. Laura Coffey Maggie McFarland Laura Coffey, of RE/MAX Santa Clarita in Santa Clarita, California, has been with RE/MAX since 2005. Maggie McFarland with RE/MAX Pearland in Pearland, Texas, has been with RE/MAX since

7 Ways to Reach and Make Business with Generation X and Generation Y
Generation X (35 to 49) and Generation Y (10 to 34, also know as “Millennials”) are very important segments of the property market. The former are usually “second steppers” and tend to be extremely active into the property ladder; the latter are typical first-time buyers and, above all, are the sellers of the future. Finding an effective

Put People First. Five Golden Principles for Digital Efficiency
An interesting contribution by Chris Smith* on the proper way to use technology in business published in the last number of Above, the RE/MAX Magazine. PUT PEOPLE FIRST By Chris Smith* The past 10 years have been a digital revolution. And much like the Industrial Revolution, which modernized society, it’s changed the way people and companies operate – this time, though,

The Importance of a Good Image…See the Worst Listing Photos Ever
When the time comes to sell (or let) a property, nothing is more important than the old adage “A (good) picture is worth a thousand words”. As all (good) agents know, a nice set of bright and professional photos can really make a difference between selling (or letting) a property and not. At RE/MAX London this is not even a
Nobody in the world sells more property than RE/MAX